FAQs

Scheduled Maintenance Contracts

What type of Scheduled Maintenance Contracts do you offer?

We offer three types of cover to include for Standard, Major and Extended Warranty visits.

What are the benefits of a Scheduled Maintenance Contract?

  • 24/7/365 Emergency Breakdown Cover
  • Up to 3 Years fixed fee contracts
  • Preferential hourly rates
  • Improved equipment reliability
  • Compliance with the Pressure Systems Safety Regulations 2000

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Do my expansions vessels require a statutory examination?

Expansion and pressure vessels that are equal to or greater than 250 bar litres will require a written scheme of examination and regular inspection by a competent person.

How do I work out if my expansion vessel is 250 bar litres?

Multiply the volume of the vessel by the gas pre-charge pressure. Example a 100 litre vessel with pre-charge of 3.0 bar = 100 x 3 = 300 bar litres this vessel will require a written scheme of examination and statutory inspection. Also note you may need to consider the operating pressure, example if the gas pre charge pressure of a 100 litre vessel is 2.0 bar but the operating pressure is 3.0 bar this vessel should be considered for inclusion in a written scheme of examination.

Service and Support

Is out of hours emergency cover available to all customers?

No, just to customers with Scheduled Maintenance Contracts (SMC) with Acorn PS.

Projects and Installations

Can you repair and install any manufacturers Booster Sets, Pressurisation Units and Tanks?

Yes

Do you complete free of charge surveys to quote for equipment installation and repair work?

Yes

Do you provide condition surveys?

Yes

Do you provide asset surveys?

Yes

Water Hygiene

Do we really need a risk assessment?

Yes, it is a legal requirement. Please refer to the Water Hygiene page for full details.

Do I need a control scheme?

Yes, and this may be advised in your risk assessment.

Waste Water

Do you do tankering?

Yes

Do you do CCTV surveys?

Yes

Do you do drainage surveys?

Yes

Do you provide an installation service?

Yes

Do you provide a sewage treatment survey?

Yes